Product: Rue 21 Gift Card Clear all filters (0 of 5 reviews match)
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Rue 21 - Gift card ridiculous

Unable to use gift card online. Contacted customer service and was bounced to 3 different departments, only to be bounced back to the first person I spoke with. The last person, in gift card balance, was VERY rude. This issue is not MY issue.. it is an issue I expected your service team to resolve, yet I still cannot use my gift card online.
2.2
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Rue 21 Gift Card
#1169635
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If you don't use your gift cards within a certain time period they will deactivate them.After weeks of trying to get an answer for this situation I finally got my money returned to me. Then of course I earned rueBUCKS for my purchase. What do you know I can't use them....
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Rue 21 Gift Card
#1065794
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Terrible company to deal with!!I have placed a couple of online orders with them and each one has been a nightmare. First order, half of it was cancelled after purchasing and took 2 weeks to ship, second order I paid with a gift card and tried to pay the $2 difference...
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2.5
Product
Rue 21 Gift Card
I liked
  • Clothing i did receive
I didn't like
  • Processing time
  • Shipping time
  • Unhelpful customer service
#1002520
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DO NOT buy gift cards from Rue 21. I bought one on December 2, 2016. It cleared my account. Then I gave it to my daughter for her birthday and it had a zero balance. I called and they told me they had to write up a report and then someone would get back to me in 24-48...
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Rue 21 Gift Card
#982523
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Bought a $40 gift card for my Mother for her birthday and the day she used it there was only $9 on the card.They said someone made an order off the card and they can't tell who account it was eventhough it wasn't her account. Refuse to give my money back. Please don't...
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Anonymous
Ex-employee

I can tell you exactly what happened. An employee took the give card info and wrote it down, when you came in to buy one, they purposely gave you one that they had the info of...

Anonymous
Anonymous

Something happen to me I bought 2 gift cards one for 100 and one for 50 for my Granddaughter for Christmas took her shopping Monday both had a balance of 0 they said someone ...

2.5
Product
Rue 21 Gift Card
#979761
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