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Yes this is what happens when you order from them. They claim inventory issue or something happening at the warehouse and your order will ship soon 10 days of processing and 5 days to ship and finally receive. Ups information isn't correct and doesn't tell you were...
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3.3
#1016145
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I ordered 3 items on feb. 15. I ordered them for vacation which is march 18. It's now feb. 24 and the order is still processing. I know I've got plenty of time, but it has never taken this long. And I need to know if the bathing suit is gonna work for me because if not...
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Anonymous
Kourt

The same thing happened to me I ordered some jeans like a lot of them on feb 15 and they just got shipped yesterday, they said they had inventory that's why there was a hold u...

2.6
#1013225
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I called the rue 21 corporate office to make a complaint and they told me a win a hundred dollar promotional gift card If I gave them my cc info and 4.95. Next I get some thing in the mail from body shapers.com saying that 4.95 was my sign up payment and they would be...
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Anonymous
Anonymous

An entire company Can't be a scam

1.0
#1009558
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Rue 21 Customer Care Review

Rue 21
#981017
5.0
Details
Best customer service always get greated excellent help I will be going back to rue21 in garden city ks thank you to the young lady Martha from rue21 in garden city best service
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Rue 21 Customer Care Review

Rue 21
#979884
2.2
Details
Manger in Alamo ranch San Antonio Texas , with blond hair and glasses, Is rude , not friendly , and does not care that lines or super long in the store and leaves only one person register .
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Rue 21 Shipping Service Review

Rue 21
#977624
2.2
Details
I ordered a gift online and paid for 7 day shipping. I received an email 10 days later saying my package hasn't shipped yet. I've called I've asked for a refund and they refuse to give me a refund. This place is a joke!!!
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Rue 21 Shipping Service Review

Rue 21
#973783
1.0
Details
Put an online order ,PAID for 2day shipping $17. DID NOT RECIEVE MY purchase till 2weeks after! With 3 items missing! Now i have 3 Chrostmas gifts i have to shop for! & I have to wait 5-7 business days for a REFUND! The people i spoke to were NO HELP & RUDE!! WILLNEVER ORDER FROM RUE 21 AGAIN!!
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My daughter and I were in the starkville store and the saleswoman acted like we were trying to steal something. She started shaking the box that had panties in it from clearance. It was taped up on both ends. She told the other saleswoman that we will see in a minute...
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Anonymous
Anonymous

I'm sorry but what's your point?

2.5
#1008374
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This is honestly one of the worst staffed places in Aberdeen. I love Rue21 stores, but this one is just awful. There are about 2 friendly faces total. The last time I was in there I got a quick greeting at the door and then the girl continued to talk about her drunken...
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#1007544
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Rue 21 - Review in Footwear and Clothing category
ions/Comments: In regards to store 1019 Greenville tx, I am a former employee and I noticed my w2 form wasn't right, so I asked the Sm Anglea to get a number to call for my payroll concerns, she didn't contact me till after I went above her for information. She told...
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1.0
#1005188
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I purchased items with a gift card and received a confirmation and shipping tracking number stating my package was on the way. However as I am patiently waiting for the package as estimated time I pulled up the tracking number and no information could be found so I...
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Anonymous
Anonymous

Still do not have my refund. Gift card number given to me still has $0 balance.

2.2
#1002698
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Terrible company to deal with!! I have placed a couple of online orders with them and each one has been a nightmare. First order, half of it was cancelled after purchasing and took 2 weeks to ship, second order I paid with a gift card and tried to pay the $2 difference...
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2.5
I didn't like
  • Shipping time
  • Processing time
  • Unhelpful customer service
#1002520
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I have placed numerous orders from Rue21 online and every time the order is incorrect- missing items, completely wrong package, items I did not order, etc. Incorrect package- customer service claims they are unable to do anything BUT a refund and I must send the entire...
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#1000642
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I ordered online the beginning of January. I placed my order. It took a week for them to let me know certain items were out of stock and they wouldn't be sending them. Fine whatever, I wasn't too upset about that, but that should have been a bad sign right there for...
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2.2
#997711
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