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If you don't use your gift cards within a certain time period they will deactivate them. After weeks of trying to get an answer for this situation I finally got my money returned to me. Then of course I earned rueBUCKS for my purchase. What do you know I can't use...
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#1065794
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In the past month I have spent quiet a bit of money at Rue 21 online. I have a store near my house so I always do the, "Ship to Store" option. When I got my order I received 2 coupons for a total of 40 Rue Bucks. I put a few things in my shopping cart (which most...
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Anonymous
Anonymous

The associates explain the rue bucks at check out, that’s number one. Number two if you are so illiterate That you can’t read the coupon thoroughly then you did the company ...

Anonymous
Anonymous

Lmfao!I love my ruebucks.Since you're done with yours, feel free to gift them to someone who understands how they work!

2.8
I didn't like
  • Rude customer service
  • Not letting customers know things are out of stock
  • Shipping
#1065618
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I placed an order online and when i went to my account on their site the order wasn't there but there was a pending transaction on my account. I called customer service and they informed me that my order was cancelled, but I received no email in regards. They said 2/3...
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1.5
#1065598
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First I tried to pay with pay pal it didn't go through and asked me to call them but at the same time I got a letter from pay pal saying that I was charged! Second day I called them and payed directly by with my credit card by the phone I was told that I will receive...
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#1056508
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Visted Melbourne location today At 3:00 pm. I usallly don't go in this store. Never customer service lucky get a hello. Needed to check out had appt. cashier was having issues collecting email. Customer had to repeat three times wow..... Three employees working I asked...
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#1054963
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On May 17th, 2017 around 211-215 pm at the Massapequa Westfueld Mall, NY, I arrived at the register to return one item with receipt. The cashier/retail worker told me to step around but I will have to wait for another customer who is checking out. This customer was...
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Debrarn999
Anonymous

The store was RUE21Sunrise Westfield Massapequa Mall, NY

1.3
#1048693
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Rue 21 - Clothing

I bought two dresses and the zipper broke on the blue dress, my wedding is next weekend I had to go buy a new bachlorett dress.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1044059
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Short Review on April 17, 2017

Ordered a couple times online and the never seems to have the items that I have ordered, they never called to let me know that they didn't have the items...why are the items available online but when you order them they Dont have them... Will never order from them again
#1035305
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I went to rue 21 to purchase a medallion shaw there was 2 gentleman working inside the bolivar store#01584 on thursday april 13th 2017. I was in the store last weekend and the store had been re arranged so I asked the two men working if one of them knew where this shaw...
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Anonymous
Anonymous

They don't have to give you their names. Stop making up fake laws

1.0
#1034070
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I went into rue 21 in Manchester CT and wanted to buy four tank tops. I went up to the register to pay and swiped my debit card TWICE only to find out their machine was not working. I didn't have enough cash on me to pay and when I asked if I could write a check the...
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Anonymous
Anonymous

Okay ***, a lot of places don't take checks. Get with the 21st century or bring enough cash to cover your ***. What a ***.

1.0
I didn't like
  • No assistance
#1025620
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