ions/Comments: In regards to store 1019 Greenville tx, I am a former employee and I noticed my w2 form wasn't right, so I asked the Sm Anglea to get a number to call for my payroll concerns, she didn't contact me till after I went above her for information. She told...Read more
I purchased items with a gift card and received a confirmation and shipping tracking number stating my package was on the way. However as I am patiently waiting for the package as estimated time I pulled up the tracking number and no information could be found so I...Read more
Terrible company to deal with!! I have placed a couple of online orders with them and each one has been a nightmare. First order, half of it was cancelled after purchasing and took 2 weeks to ship, second order I paid with a gift card and tried to pay the $2 difference...Read more
- Clothing i did receive
I didn't like
- Shipping time
- Unhelpful customer service
- Processing time
Rue 21 Shipping Service Review
I ordered a gift online and paid for 7 day shipping. I received an email 10 days later saying my package hasn't shipped yet. I've called I've asked for a refund and they refuse to give me a refund. This place is a joke!!!
Rue 21 Shipping Service Review
Put an online order ,PAID for 2day shipping $17. DID NOT RECIEVE MY purchase till 2weeks after! With 3 items missing! Now i have 3 Chrostmas gifts i have to shop for! & I have to wait 5-7 business days for a REFUND! The people i spoke to were NO HELP & RUDE!! WILLNEVER ORDER FROM RUE 21 AGAIN!!
Rue 21 Shirt Review
My shirt ripped at school because of rue 21s horrible fabric
Short Review on October 24, 2016
**** them. Order still processing 8 days later, money GONE, can't even cancel order. Won't get here until at least November. Never ordering again from this cheap company. Service reps don't even speak proper English.
I have placed numerous orders from Rue21 online and every time the order is incorrect- missing items, completely wrong package, items I did not order, etc. Incorrect package- customer service claims they are unable to do anything BUT a refund and I must send the entire...Read more
I ordered online the beginning of January. I placed my order. It took a week for them to let me know certain items were out of stock and they wouldn't be sending them. Fine whatever, I wasn't too upset about that, but that should have been a bad sign right there for...Read more
They had a huge sale going on for a lot of items for $5. I purchased several items totaling up to $55. After i puahed place order. It sent me an email confirmation telling me my total was $191.43. It had charged me full price for everything i purchased. I called...Read more
I was recently at the rue21 in the bay city MI mall to purchase an outfit for my daughter's senior pictures. Feeling a little overwhelmed with what style would look nice. Your staff stepped up and and help me so much.. they went beyond great customer service!. Not only...Read more
I have shopped in their physical stores several stores and loved them. I tried to shop with them online and have had the worst experiences from any online retailer in my life. The first time I placed an order it was Sept 19th, 2016. On Oct 4th, I decided to check on my...Read more
their deals are false advertisement,they wait a week to process order and cancel items saying out of stock,um duh you wait a week to ship out.they tell you to reorder ,that defeats the getting deals or having to pay shipping twice,they will never answer phone and...Read more
I order online from rue 21 7 days ago my oder still says processing i called and waited 30 min on the phone and the rudest customer service guy hung up on me i called back waited 30 more minutes and they tell me they dont know when my order will ship and and i cant...Read more
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