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Placed an order online on August 2. Received order conformation stating 7 to 10 days for delivery. Called customer service on Mon August 13th to check the status and the gentleman checked and stated that I would have it in hand on Thursday August 16th. Here we are,...
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1.0
I didn't like
  • Staff giving me incorrect info
  • Long order processing time
  • Rude customer service
#1335404
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This is completely unacceptable this company is stealing from me. I haven’t received any information regarding my refund for items that i purchase on Aug 19 That i have not received.UPS has open and closed the investigation and stated that I need to contact the...
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1.0
#1358406
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Made a $380 back to school purchase online for my boys on 8/11/2018. They started school on 8/16/2018 so I decided to pay for overnight shipping. 8/13/2018 The day the order was suppose to be here,it wasn’t. So I called and they said they would refund the shipping....
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1.0
#1348118
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I order from rue21 two weeks ago and I have yet to receive a package. I called USPS and they said my package was delivered last Thursday. I know for a fact it wasn't because I was at home all day expecting it. I called the customer service number 3days in a row and no...
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2.5
#1354567
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I am a worker for RGIS and I am just disgusted with the way a young African American girl was treated when we did inventory in Wichita. She was so sweet and so funny she had me and another worker so tickled. But there was a manager who kept picking on her he would come...
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Anonymous
noneya

yeah sure.it probably looked like she was being mistreated to you,because everyone owes you something huh...lmao... I call bs because everything is descrimination to you idiot...

Anonymous
Kourtney

I had seen your comment on another website. I hate to see this and I assure you that this is not the case in all the rue 21 stores. I am a manager at the rue 21 in Winston Sal...

1.0
#1286756
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In the past month I have spent quiet a bit of money at Rue 21 online. I have a store near my house so I always do the, "Ship to Store" option. When I got my order I received 2 coupons for a total of 40 Rue Bucks. I put a few things in my shopping cart (which most...
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Anonymous
Anonymous

If you had eliminated two phrases from your complaint, you'd sound slightly more legitimate and much less like a prejudiced buffoon. Namely:'(someone who is obviously from ano...

Anonymous
Bella doll

Glad I read this my simple *** thought ruebucks was like the cash Kohl's. I have 140 ruebucks it's a nice deal but thought it was to use as purchasing not spending more money....

2.8
I didn't like
  • Long order processing time
  • Shipping
  • Rue bucks scam
#1065618
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I placed a order on 8/3/2018, but still have not recieved it after tracking the package was suppose to have come up lost after been scan in. Pissed i am due to the fact these were school clothes i was purchasing for my son not to mention school started on 8/20. Ive...
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1.3
#1336103
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This company basically stole my money. UPS lost my package and the company refuses to refund me. They say they're not responsible for the lost package, and instead of holdong UPS accountable they take my money and say deal with it. I can't believe this is how they...
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1.8
#1344124
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Order Number: W005189073 Placed on 8/2. I started to inquire about the shipment around 8/12. They said I would get a notification. I did get an email on 8/15 stating the order had shipped. I also got the UPS tracking info. I called on 8/20 when I checked UPS tracking...
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2.7
I liked
  • Special pricing for items i wanted to give as gifts
I didn't like
  • Never got my items when told i would
#1335665
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Contact Rue 21

Mailing Address:
Rue21
800 Commonwealth Dr.
Warrendale, Pennsylvania 15086
United States
Phone:
(866) 533-4783
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Rue 21 Products and Services

I purchased an order, a week later I received the wrong one. Not just a wrong size, someone else’s order entirely, the receipt even named someone else. After talking with customer service, they wanted me to return the order they had wrongly sent, before they would...
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1.6
#1356898
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