Recently purchases several items totally over $40 and they had a sign up saying that if you spent $40, you would receive $40 in extra bucks to use on your next shopping trip.They told me they sale started the day before and they were already out of the coupons.
So i called Rue 21 customer service and asked for them. They had me email them a picture of the sign that was hanging in the store and told me the district manager would be calling me. Not only did he never call but i emailed customer service as well and sent them the picture from the website and they told me the sign was wrong and sorry for my inconvenience but they couldn't give me extra bucks. WTH!?
I would not have even spent the money i did in their if it wasn't for getting the rue bucks back.
So i am taking my purchases back for a refund and never shopping their again.This was a weeks long ordeal emailing back and forth.
More Review Details
|Advertised vs Delivered|
What I liked
What I disliked
- Signs were wrong
- Did not get rue bucks
- No one called me back
- District manager did not call
- Reason of review:
- Pricing issue
- Preferred solution:
- Give me the $40 in Rue bucks i was supposed to get then.
- Monetary loss:
- Product or service
- Rue 21 Ruebucks
- Review category
- Footwear and Clothing
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "The title pretty much explains it all. Ordered a dress originally $45 or so dollars, on sale for $22.99. A deal. I had never bought clothes from the site and..."
- "I ordered this dress from Rosewe.com for $21.77 in size Large, thinking it was a good deal for a simple yellow dress. In the photo, the dress appeared to be..."
- "Last summer I ordered a cute one piece bathing suit from Rosegal. I have used this company before but I only bought small things like necklaces and bracelets. My experience..."
- "So it's obvious someone here go pissed and couldn't wait for their gear, caught an attitude with John, the owner of SOE and got fired as a customer.So here's the..."
- "Dear Lynn, RE: VIP CORPORATE FLIGHT ATTENDANT Thank you so much for your reply.Infact, before your reply, I'll must say I've already anticipated & expected that i'm will not be..."
- "Crackers were all broken in all 4 packs..."
- "Bought a 2005 Holiday Rambler Presidential (cash)last year (2014) they set it up in the park i was in . I went to take it out on for..."
- "Sob story Elizabeth white claimed her mom dying of cancer, job takes too much time need to get rid of horses to good home - total scam! Horses originally in..."
- "Avoid getting a Samsung washing machine. Like many others, the area around the bleach dispenser on our Samsung WA5451ANW washing machine began to show signs of rusting after just..."