Not resolved
1.0
Details
Advertised vs Delivered
0 comments

Recently purchases several items totally over $40 and they had a sign up saying that if you spent $40, you would receive $40 in extra bucks to use on your next shopping trip.They told me they sale started the day before and they were already out of the coupons.

So i called Rue 21 customer service and asked for them. They had me email them a picture of the sign that was hanging in the store and told me the district manager would be calling me. Not only did he never call but i emailed customer service as well and sent them the picture from the website and they told me the sign was wrong and sorry for my inconvenience but they couldn't give me extra bucks. WTH!?

I would not have even spent the money i did in their if it wasn't for getting the rue bucks back.

So i am taking my purchases back for a refund and never shopping their again.This was a weeks long ordeal emailing back and forth.

booandbaby wrote the review because of pricing issue at Rue 21 and attached photo s. Reviewer claimed that he or she lost $40 and wants Rue 21 to "give me the $40 in rue bucks i was supposed to get then".

The most disappointing in user's experience was employees, signs were wrong, did not get rue bucks and no one called me back. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Rue 21 and rue 21 manager for you to read. This information may help you with your purchase decision.

Had an Experience with Rue 21?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Rue 21 Cabana Sneakers Review from Las Vegas, Nevada Rue 21 "Cabana sneakers placed in wrong area price was mismarkef they would not honor what was on the sign. Very disappointed with this store will not come here again sales associate..." Read more Fashionmia - Fasionmia Great products and good prices Fashionmia "Fasionmia.com amazing! you can trust. they sale all type of fashion dress. and very reasonable prices, Some Item is very cheap ,you can not believe. First time i ordered clothes..." Read more Rue 21 - Shipping Service Review Rue 21 "Found BUGS in one of the bags. I placed an order online on 11/28/16 barely got my order today on 12/12/16. I have ordered from rue21 before it was good..." Read more Modlily - They took my money and I have no clothes! Modlily "I ordered 5 dresses on 2/16/16 and spent $120. They took my money, and I have NO CLOTHES! There is no live chat, and if they get back to you,..." Read more Reebok Dealer Reebok "http://www.asanadealers.com - Internet Reebok supplier Asanadealers, took an order from me for Reebok Crossfit Nanos 6.0 shoes over the internet which were paid for in advance. They sent me a..." Read more Lazada Malaysia - Please solve this or should i get legal advise from lawyer? Lazada Malaysia "Order no. 335567535 placed on 10/sept/2017. Received confirmation email. Without any noticed 9days after got email from lazada on 19/sept/2017. Then i make an online chat with customer service on..." Read more Tj Maxx - Gum in my online order Tj Maxx "I recently received an online order. I sent it back today. The bralette I ordered was opened and someone stuck gum on the bralette with a now and later wrapper...." Read more Rooms To Go - Fake "Top Grain Leather" Rooms To Go "I am on my third couch from Rooms to Go because of the poor quality. The "top grain leather" wore through the top layer revealing fabric in less than 8..." Read more