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2.5
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Advertised vs Delivered
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Exchange, Refund and Cancellation Policy
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1 comment

I order from rue21 two weeks ago and I have yet to receive a package. I called USPS and they said my package was delivered last Thursday.

I know for a fact it wasn't because I was at home all day expecting it. I called the customer service number 3days in a row and no one answered . One day I was on wait for 3hours before I decided to hang up. It kept saying my wait time was 2minutes.

I only order from them because I knew it was a legit store.

I will never in my life order from them again or shop in there store. I am not able to get a refund and my order was over $50.00

Product or Service Mentioned: Rue 21 Shipping Service.

Reason of review: Order processing issue.

Company wrote 0 private or public responses to the review from Sep 13.
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Anonymous
#1608481

Same thing happened to me just this week! I blasted them on Instagram and tagged them!

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