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Summary of Rue 21 Customer Service Calls

15 TOTAL CALLS
93% SUCCESSFUL CONNECTIONS
02:01 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Rue 21 to Ask about:

Activation/ Cancellation:

  • “Cancel item I don’t want”

Request for Information:

  • “How to use the bucks”

Cards:

  • “Need pin for gift card”

Other:

  • “Online order”

About Rue 21

Top 5 Rue 21 Services

Manager, Customer Care, Shipping Service, Cashier, Deal

Top 5 Rue 21 Products

Shirt, Gift Card, Website, Candle, Leggings

Top 5 Likes about Rue 21

Entire store, Outgoing items, Darrin and the entire staff that evening, Clothing i did receive, Black aztec jeans

Top 5 Dislikes about Rue 21

Rudeness, No assistance, Customer service, Unhelpful customer service, Toyre at this location

Summary

Rue 21 is a retail company that has been on the market since 1976. The company offers apparel for men as well as for women. It sells tops, dresses, underwear, jackets, footwear and fragrances for women. And it offers tops and bottoms, footwear as well as fragrances for men. Rue 21 presents such brands as tarea, etc, rue beaute as well as Carbon elements. The company is based just north of Pittsburgh in Warrendale, PA. Rue 21 has around 1,000 locations which are based in 47 states of the USA.

Rue 21 reviews and complaints

Rue 21 is ranked 202 out of 1991 in Footwear and Clothing category

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Rue 21 Stats

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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Products and Services Sold by Rue 21

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