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Received a call from rue21 explaining that sence it happened so long ago, im welcome to shop at any rue21 store i wish to. But when you say sence it happened so long ago, that tells me that you believe that i am the person that was once banned from your store. So i am...
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1.4
#1019921
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I stopped in rue21 today to buy a few shirts but as I was shopping one of the store staff and the mall's security guards came up to me and ask me to leave so I was like ok is this a joke, he said no, then I said stop playing, he said im not so I was like really am I...
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I didn't like
  • Employees
  • Rude staff
#1019171
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Placed an online order and it said processing for over 2 weeks. When I emailed to check on order, they said all 18 items were out of stock and canceled the order!!!!! Why did it take over 2 weeks to start the order and how are all the items out of stock!!! This has...
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Anonymous
ron

2 times this has happed to me too. worst inventory system in the world. Looks to me as if they dont use computers but have a website. unprofessional never shopping with them ...

Anonymous
Anonymous

Thats the same thing i said. Its nothing on the site or any emails sent out saying that they hold the orders until all the products come in.

2.7
#1019108
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Rue 21 Shipping Service Review

Rue 21
#1016142
1.2
Details
Shipping process is terrible and the company is aweful at getting back to their customers about information 3 or 4 days ago I messaged them on Facebook and asked questions about my package they replied " give us your tracking number and we will gladly look into that " immediately I send them my number and I'm still waiting for a reply :)
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Rue 21 Shipping Service Review

Rue 21
#986945
2.2
Details
I have placed orders from rue21 and ordering online is the worst they take way too long to ship out your package. You better off going directly to the store!!!!!!!
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Rue 21 Customer Care Review

Rue 21
#981017
5.0
Details
Best customer service always get greated excellent help I will be going back to rue21 in garden city ks thank you to the young lady Martha from rue21 in garden city best service
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Rue 21 Customer Care Review

Rue 21
#979884
2.2
Details
Manger in Alamo ranch San Antonio Texas , with blond hair and glasses, Is rude , not friendly , and does not care that lines or super long in the store and leaves only one person register .
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I ordered some items online since there was a sale going on. I was SO excited when I saw my package had arrived...only to find out that they had sent me someone else's order. Complete negligence on the Warehouse's part. To make matters worse, it took me over 30 minutes...
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#1018839
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It takes weeks before you get your item. Something is always out of stock and they still wont let you cancel, they will just charge you and ship it out to you when it becomes in stock. Its been weeks and I still have not received my item and they refuse to let me...
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1.7
#1016382
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Yes this is what happens when you order from them. They claim inventory issue or something happening at the warehouse and your order will ship soon 10 days of processing and 5 days to ship and finally receive. Ups information isn't correct and doesn't tell you were...
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3.3
#1016145
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I ordered 3 items on feb. 15. I ordered them for vacation which is march 18. It's now feb. 24 and the order is still processing. I know I've got plenty of time, but it has never taken this long. And I need to know if the bathing suit is gonna work for me because if not...
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Anonymous
Kourt

The same thing happened to me I ordered some jeans like a lot of them on feb 15 and they just got shipped yesterday, they said they had inventory that's why there was a hold u...

2.6
#1013225
Reply to reviews
I called the rue 21 corporate office to make a complaint and they told me a win a hundred dollar promotional gift card If I gave them my cc info and 4.95. Next I get some thing in the mail from body shapers.com saying that 4.95 was my sign up payment and they would be...
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Anonymous
Anonymous

An entire company Can't be a scam

1.0
#1009558
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My daughter and I were in the starkville store and the saleswoman acted like we were trying to steal something. She started shaking the box that had panties in it from clearance. It was taped up on both ends. She told the other saleswoman that we will see in a minute...
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Anonymous
Anonymous

I'm sorry but what's your point?

2.5
#1008374
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This is honestly one of the worst staffed places in Aberdeen. I love Rue21 stores, but this one is just awful. There are about 2 friendly faces total. The last time I was in there I got a quick greeting at the door and then the girl continued to talk about her drunken...
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#1007544
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