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First I tried to pay with pay pal it didn't go through and asked me to call them but at the same time I got a letter from pay pal saying that I was charged! Second day I called them and payed directly by with my credit card by the phone I was told that I will receive...
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#1056508
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Visted Melbourne location today At 3:00 pm. I usallly don't go in this store. Never customer service lucky get a hello. Needed to check out had appt. cashier was having issues collecting email. Customer had to repeat three times wow..... Three employees working I asked...
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#1054963
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On May 17th, 2017 around 211-215 pm at the Massapequa Westfueld Mall, NY, I arrived at the register to return one item with receipt. The cashier/retail worker told me to step around but I will have to wait for another customer who is checking out. This customer was...
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Debrarn999
Anonymous

The store was RUE21Sunrise Westfield Massapequa Mall, NY

1.3
#1048693
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Rue 21 Website Review

Rue 21
#1021574
1.7
Details
Placed an order for 8 shirts and received an email saying 4 were out of stock. Yet, the 4 that are out of stock are still on website for sale (same size and color) Customer service line is a joke.
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Rue 21 Customer Care Review

Rue 21
#1017127
4.2
Details
Rude customer service... Aaliyah (347100)in the Lexington sc Etc 1 Store # 00793..... on Sunset Blvd.
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Rue 21 Shipping Service Review

Rue 21
#1016142
1.2
Details
Shipping process is terrible and the company is aweful at getting back to their customers about information 3 or 4 days ago I messaged them on Facebook and asked questions about my package they replied " give us your tracking number and we will gladly look into that " immediately I send them my number and I'm still waiting for a reply :)
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Rue 21 Shipping Service Review

Rue 21
#986945
2.2
Details
I have placed orders from rue21 and ordering online is the worst they take way too long to ship out your package. You better off going directly to the store!!!!!!!
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I went to rue 21 to purchase a medallion shaw there was 2 gentleman working inside the bolivar store#01584 on thursday april 13th 2017. I was in the store last weekend and the store had been re arranged so I asked the two men working if one of them knew where this shaw...
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Anonymous
Anonymous

They don't have to give you their names. Stop making up fake laws

1.0
#1034070
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I went into rue 21 in Manchester CT and wanted to buy four tank tops. I went up to the register to pay and swiped my debit card TWICE only to find out their machine was not working. I didn't have enough cash on me to pay and when I asked if I could write a check the...
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Anonymous
Anonymous

Okay ***, a lot of places don't take checks. Get with the 21st century or bring enough cash to cover your ***. What a ***.

1.0
I didn't like
  • No assistance
#1025620
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Received a call from rue21 explaining that sence it happened so long ago, im welcome to shop at any rue21 store i wish to. But when you say sence it happened so long ago, that tells me that you believe that i am the person that was once banned from your store. So i am...
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1.4
#1019921
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I stopped in rue21 today to buy a few shirts but as I was shopping one of the store staff and the mall's security guards came up to me and ask me to leave so I was like ok is this a joke, he said no, then I said stop playing, he said im not so I was like really am I...
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I didn't like
  • Rude staff
#1019171
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Placed an online order and it said processing for over 2 weeks. When I emailed to check on order, they said all 18 items were out of stock and canceled the order!!!!! Why did it take over 2 weeks to start the order and how are all the items out of stock!!! This has...
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Anonymous
ron

2 times this has happed to me too. worst inventory system in the world. Looks to me as if they dont use computers but have a website. unprofessional never shopping with them ...

Anonymous
Anonymous

Thats the same thing i said. Its nothing on the site or any emails sent out saying that they hold the orders until all the products come in.

2.7
#1019108
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I ordered some items online since there was a sale going on. I was SO excited when I saw my package had arrived...only to find out that they had sent me someone else's order. Complete negligence on the Warehouse's part. To make matters worse, it took me over 30 minutes...
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#1018839
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It takes weeks before you get your item. Something is always out of stock and they still wont let you cancel, they will just charge you and ship it out to you when it becomes in stock. Its been weeks and I still have not received my item and they refuse to let me...
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1.7
#1016382
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