Order Number: W005189073 Placed on 8/2. I started to inquire about the shipment around 8/12. They said I would get a notification. I did get an email on 8/15 stating the order had shipped. I also got the UPS tracking info. I called on 8/20 when I checked UPS tracking...Read more
- Special pricing for items i wanted to give as gifts
I didn't like
- Never got my items when told i would
Placed an order online on August 2. Received order conformation stating 7 to 10 days for delivery. Called customer service on Mon August 13th to check the status and the gentleman checked and stated that I would have it in hand on Thursday August 16th. Here we are,...Read more
I didn't like
- Long order processing time
- Staff giving me incorrect info
- Rude customer service
Rue 21 - Aweful!!!!!
I paid for overnight shipping on Sunday. I was expecting my package on Monday. Then when i call on Monday evening yall don't ship pn Sunday but yall charge me the overnight price. Pure false advertisement. I would not recommend online shipping with Rue 21. A bunch of lies
Rue 21 - Terrible
Location Galesburg Illinois. 080118 upon entering the store i received a hello five people were behind the counter laughing and talking about relationships...at no time was i ask what i was looking for or did i need help so i helped myself as much as i could ...feeling frustrated with the poor service i left... cost you a customer and money.
On July 5th at approximately 4 p. M. We entered a very disheveled, dirty, messy store with clothes on the floor. There appear to be no other customers in the store. There seem to be four sales reps, only one seem to be working. The clothes were not clearly marked for...Read more
I am a worker for RGIS and I am just disgusted with the way a young African American girl was treated when we did inventory in Wichita. She was so sweet and so funny she had me and another worker so tickled. But there was a manager who kept picking on her he would come...Read more
This company is by far the worst company ever, every store that I have been into was very nasty and unorganized. Such rude customer service and I happen to be in a certain store one day and over heard the employees talking about their district manager and someone else...Read more
The manager Chelsey(centralia wa store) was rude she never left her cash register even though it was slow she just stood their like a log never helped me look at clothes or even said hello when I come in usually I get a nice greeting and they help me find my things but...Read more
I ordered 2 dresses and paid for express shipping and they sent me 3 shirts. I was told cannot get my money for shipping and have to,return items in order to get money when it was the companies fault. Not mine!!Read more
There were two employees one tall young lady and an older woman . I went to purchase my items and stood at the register for around 10 minutes while the older lady came into the register area with an arm full of t-shirts pulled a bunch of hangers out and never spoke to...Read more
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