I bought 2 rounders as the store was closing in 3 weeks.. They told me they would contact me when it was time to pick them up... They closed without notice without giving me the rounders!!!!!! Talked to the Asst mgr at Wal Mart and told her I got stiffed...she said...Read more
Went to Rue 21 to buy my daughter a shirt for school pictures. I see a stand with a BIG sign that says "Buy 1 get 1 for $3.00" on the stand was 1) Jean jackets 2) shirts and jeans. I told my daughter to try the jean jacket and a shirt. Get up to the counter to pay and...Read more
If you don't use your gift cards within a certain time period they will deactivate them. After weeks of trying to get an answer for this situation I finally got my money returned to me. Then of course I earned rueBUCKS for my purchase. What do you know I can't use...Read more
Rue 21 - Clothing
I bought two dresses and the zipper broke on the blue dress, my wedding is next weekend I had to go buy a new bachlorett dress.
Short Review on April 17, 2017
Ordered a couple times online and the never seems to have the items that I have ordered, they never called to let me know that they didn't have the items...why are the items available online but when you order them they Dont have them... Will never order from them again
Rue 21 Website Review
Placed an order for 8 shirts and received an email saying 4 were out of stock. Yet, the 4 that are out of stock are still on website for sale (same size and color) Customer service line is a joke.
Rue 21 Customer Care Review
Rude customer service... Aaliyah (347100)in the Lexington sc Etc 1 Store # 00793..... on Sunset Blvd.
In the past month I have spent quiet a bit of money at Rue 21 online. I have a store near my house so I always do the, "Ship to Store" option. When I got my order I received 2 coupons for a total of 40 Rue Bucks. I put a few things in my shopping cart (which most...Read more
I didn't like
- Long order processing time
- Rude customer service
I placed an order online and when i went to my account on their site the order wasn't there but there was a pending transaction on my account. I called customer service and they informed me that my order was cancelled, but I received no email in regards. They said 2/3...Read more
First I tried to pay with pay pal it didn't go through and asked me to call them but at the same time I got a letter from pay pal saying that I was charged! Second day I called them and payed directly by with my credit card by the phone I was told that I will receive...Read more
Visted Melbourne location today At 3:00 pm. I usallly don't go in this store. Never customer service lucky get a hello. Needed to check out had appt. cashier was having issues collecting email. Customer had to repeat three times wow..... Three employees working I asked...Read more
On May 17th, 2017 around 211-215 pm at the Massapequa Westfueld Mall, NY, I arrived at the register to return one item with receipt. The cashier/retail worker told me to step around but I will have to wait for another customer who is checking out. This customer was...Read more
I went to rue 21 to purchase a medallion shaw there was 2 gentleman working inside the bolivar store#01584 on thursday april 13th 2017. I was in the store last weekend and the store had been re arranged so I asked the two men working if one of them knew where this shaw...Read more
I went into rue 21 in Manchester CT and wanted to buy four tank tops. I went up to the register to pay and swiped my debit card TWICE only to find out their machine was not working. I didn't have enough cash on me to pay and when I asked if I could write a check the...Read more
I didn't like
- No assistance
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